Novotel and ibis Styles Jakarta Mangga Dua Square is a leading international hotel in Jakarta. The hotel has 573 rooms (Novotel: 362 rooms and ibis Styles: 211 rooms). Strategically located in Mangga Dua Square Mall, the hotel is surrounded by a complex of a wide variety of food, fashion, and electronic shops, as well as banks, tourist destinations and commercial buildings. Novotel and ibis Styles Jakarta Mangga Dua Square is the ideal venue for business and leisure.
You facilitate the customer’s stay by taking care of all of their requests from their arrival through their departure from the hotel. You provide customers with attentive and personalized service. You have a thorough knowledge of the services on offer in the hotel, inform the customer and invite them to use them. You inform the customer about cultural and tourist activities in the town or region. You answer all customer requests as quickly as possible. You organize the concierge service. You monitor the quality of service offered to the customer. You know the habits of regular customers. You keep a discrete eye on comings and goings in the lobby.
Level of Education
Areas of study
1 to 2 years
What Is In It For You:
– You can work with multinational colleagues
– Be part of the Global Community of Hospitality industry
– Opportunity to develop your Career
– A Bienvenue Card – offering a special staff rate at our hotels.
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